GeekArt Editor Privacy Policy
Introduction
This Privacy Policy explains how we collect, use, share, retain, and protect your personal information when you use the Service.
Personal Information We Collect
Depending on how you use the Service, we may collect:
- Account information: email, username, and profile details you choose to provide.
- Payment and order information: transaction identifiers, payment status, timestamps, currency, amount, and tax info (if applicable). Full card details are typically processed by Paddle; we do not store full card numbers or CVV.
- Content data: your Input (text, prompts, files, images) and generated Output, drafts, and saved projects.
- Communications: messages you send to us (e.g., support emails) and attachments.
- Device and log data: IP address, browser type, OS, access time, crash logs, error logs, performance metrics.
- Usage data: feature usage and interactions within the Service.
- Cookies/local storage: see the Cookies section below.
How We Use Personal Information
We may use personal information to:
- provide and maintain the Service (authentication, sync, generation/processing, storage and retrieval);
- process payments, billing, refunds, and disputes;
- provide customer support and troubleshoot issues;
- prevent fraud, abuse, and security incidents;
- comply with legal obligations and lawful requests;
- improve reliability and user experience using aggregated metrics.
Important: Unless you explicitly opt in, we do not use your Content to train our own AI models and we do not allow third parties to train on your Content.
Data Retention
We retain personal information only as long as necessary for the purposes described above, or as required by law (e.g., transaction and audit records). We delete or anonymize data when retention is no longer necessary.
Security
We implement reasonable technical and organizational measures (e.g., access controls, encrypted transport, logging) to protect personal information. No system is 100% secure.
Your Rights
Subject to applicable law, you may request to access, copy, correct, delete, withdraw consent, or close your account.
Contact us at support@geekart.ai. We may verify your identity before fulfilling requests.
International Transfers (if applicable)
We may use service providers located outside your country/region (including certain AI or cloud providers). Where required, we will obtain necessary consents and implement safeguards.
Children
If you are a minor, please use the Service with consent and guidance from your legal guardian. We do not knowingly collect unnecessary data from children.
Changes to This Policy
We may update this policy and will update the “Last updated” date. Material changes may be highlighted through reasonable notice.
Contact
support@geekart.ai
Language
If there is any inconsistency between Chinese and English versions, the Chinese version prevails.